Changes To The Illinois Energy Payment Portal Are Here

 

We have changed our payment portal to provide you with an easier experience. With the new online portal, you can still do the following:

• View your balance.
• Make a one-time payment using your credit/debit card or checking/savings account.
• Enroll in and manage the Autopay Program.

If you were enrolled in the previous payment portal's Autopay Program, your participation will continue without any action required on your part.

Here’s What to Expect:

• You can still access the portal by visiting www.illenergy.com/billpay/.
  
• You can access your account using your customer ID or customer account number and mailing zip code.
• Digital bill images are not currently available, but we are working diligently to provide this service.  Please check illenergy.com for updates.

Our customer service team is ready to assist you with any questions.  Just call us at 1.877.292.9363 or email us at custcare@illenergy.com.