If you have questions, we have answers.
We sure can.
1. Your natural gas service consists of two main functions: 1) purchasing the gas and 2) distributing the gas.
2. Your gas utility will continue to distribute gas to your location and check for gas leaks and respond to emergencies.
3. But for purchasing the gas, YOU HAVE A CHOICE! You can select a licensed alternative natural gas supplier like Illinois Energy. Your utility can only provide you one option for natural gas - a variable price. A variable price can fluctuate up or down depending upon many factors. Natural gas suppliers offer other options to fit the needs of the customer.
Would you like price stability? Do you want to know exactly how much you are paying per therm each month for the next 6 or 12 months? With a Price Guard plan from Illinois Energy, you can lock in your monthly per therm for the period of time that you choose.
Would you like bill stability? Do you want to know exactly how much you are paying each month for the next 12 months? With a Guaranteed Bill plan from Illinois Energy, you can lock in your monthly amount for the period of time that you choose.
If you choose a licensed alternative natural gas supplier, your local utility company will still continue to distribute gas to your location and check for gas leaks and respond to emergencies. This does not change.
How much are you paying for natural gas now?
Illinois Energy is part of the SouthStar Energy Services® family, a preeminent natural gas marketing company certified in multiple states. SouthStar Energy Services combines the expertise and assets of a national supplier with the local market knowledge of a regional supplier and has the financial and structural resources needed to provide reliable and cost-effective natural gas.
For more than 20 years, SouthStar has built on the expertise of its parent company, Southern Company Gas. A history of solid financial performance and stability, as well as sophisticated in-house financial trading and risk management, has placed SouthStar in a position of leadership.
One word - OPTIONS!
With our Guaranteed Bill plan, you know exactly how much your natual gas bill will be each month of the contract. This is not offered by your utility as they can only offer you a variable rate which may fluctuate.
If you choose our Guaranteed Bill plan and lock in your natural gas monthly bill for the next 12 months with Illinois Energy, you can avoid the potential for price spikes and fluctuations.
You can also lock in your per therm rate with one of our PriceGuard plans. With our PriceGuard plans, you know exactly the price per therm you will be paying for each month of the contract. This is not offered by your utility so lock in your price per therm with us.
Our exceptional customer service is at the ready. Call 1.877.292.9363 to speak with one of our representatives.
That’s our favorite question. Enrolling is a simple process. Have a copy of your latest gas bill and call our Customer Care Center toll-free at 1.877.292.9363 from 8 a.m. to 6 p.m. CST, Monday - Friday to enroll.